Customer Support Ticket System with WordPress: WSDesk – WordPress

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WordPress is an incredibly powerful and ready to use content management system right out of the box.  What really sets it apart though, is that its code infrastructure creates a basic framework that makes it easy to add additional functionality via plugins.  Add this to the enormous popularity of WordPress, and you create an environment where thousands of brilliant minds are working to create plugins to perform an ever expanding list of functionality for WordPress users.  Event management, learning management systems, forums, and of course eCommerce are just a small sampling of what WordPress is capable of when you pair it with the right combination of these wonderful plugins.  More recently, a growing number of development teams have been working on an exciting new tool:  support ticketing systems built on the WordPress framework.  In our experience the most robust among these is WSDesk.

Managing links on your WordPress site – SEO Tips

Website Links

Web links were probably the first feature of the internet that made is stand out from other media. The ability to click on a word and be referred to another document with more information about the topic remains a very powerful concept. Search engines still use links as one of the primary tools to understand and rank your website. Here are some thoughts on how to make the links on your site work to your advantage.

Using WordPress for donation, invoice, and event payments – E-commerce

Ecommerce

Did you know you do not need to have an ecommerce site with an online store to collect payments from your customers? You might be a part of a charitable organization that just wants to collect donations, or a small business that would like to offer customers the ability to pay a bill online. Or you might be organizing an event and would like people to register and collect entry fees. All that is possible using your existing WordPress site without setting up an online store. Here are some simple steps to follow.