Web Development & Technical Support

When your website is responsible for leads, sales, bookings, member services, or daily operations, you need more than a designer. You need a technical team that can see the whole system.

Since 2002, Watermelon Web Works has helped businesses build, repair, secure, maintain, and improve complex WordPress, WooCommerce, and Magento websites. We inherit aging themes, fragile custom code, overloaded plugins, unreliable integrations, slow stores, and hosting environments that have become difficult to manage. Then we identify what is actually wrong and make the site faster, cleaner, more stable, and easier to own.

One accountable technical team: Development, hosting, maintenance, security, performance, and emergency support—without the vendor finger-pointing.

I cannot say enough good things about Watermelon. They are terrific communicators, highly competent coders, and really, really nice people. They have been highly responsive to any technical issues, typically resolving them in less than four hours.

– Rick Brodner

Contact Us

When a Website Becomes
a Business System

Most business websites do more than display information. They collect leads, process orders, accept payments, manage registrations, connect to CRMs, synchronize inventory, deliver member services, and support the work people do every day.

That complexity tends to accumulate gradually. A new plugin solves one problem. A custom integration solves another. The theme gets modified, the hosting plan changes, several developers leave their fingerprints, and eventually nobody is entirely sure which parts are safe to touch.

That is where Watermelon Web Works tends to shine. We look under the hood, learn how the site supports the business, identify the real bottlenecks and risks, and build a practical path forward. Sometimes that means a careful repair. Sometimes it means ongoing maintenance, a performance overhaul, or a full redesign. The recommendation depends on what the site actually needs—not on which service is easiest to sell.

Our core web development and support specialties include:

  • WordPress Maintenance: Controlled updates, backups, monitoring, performance management, hosting support, and ongoing access to experienced developers.
  • Website Redesign: Mobile-first redesigns, UX and conversion improvements, Core Web Vitals cleanup, accessibility considerations, and SEO-safe rebuilds.
  • WooCommerce Development: Checkout optimization, payments, shipping, tax, subscriptions, inventory integrations, store performance, and revenue-critical troubleshooting.
  • AI Content & SEO Systems: Practical AI-assisted content workflows, topic architecture, internal linking, structured data, and scalable publishing systems with human oversight.
  • WordPress Security: Security hardening, monitoring, malware investigation, hack recovery, vulnerability remediation, and recovery planning.
  • SEO & Digital Marketing: Technical SEO, content strategy, search visibility, analytics, conversion improvement, and sustainable digital growth.
  • Magento Speed Optimization: Full-page caching, Redis, Varnish, database tuning, backend stabilization, and storefront performance work.
  • WordPress Development: Custom functionality, plugin troubleshooting, API integrations, legacy-code cleanup, PHP compatibility work, and support for sites built by other developers.
  • Magento Development Services: Extension debugging, security patching, custom development, infrastructure support, and stabilization of complex ecommerce environments.

WordPress Development,
Redesign, and Recovery

WordPress is easy to start and surprisingly easy to complicate. The difficult work begins after a site has accumulated years of plugins, custom fields, theme overrides, integrations, content, and emergency fixes.

We work particularly well with established WordPress sites that have become important to the business but frustrating to maintain. We can untangle old code, replace brittle plugins, modernize PHP, improve the editorial experience, repair broken functionality, and document the parts of the system that matter.

When the site has genuinely outgrown its current design or technical foundation, we can plan a careful rebuild that protects search visibility and essential business workflows. When a rebuild is unnecessary, we will say that too. A focused cleanup is often faster, safer, and less expensive than starting over.

  • Custom WordPress themes, plugins, and application functionality
  • CRM, ERP, email, scheduling, donation, and membership integrations
  • Legacy theme and plugin troubleshooting
  • PHP upgrades and compatibility remediation
  • Website redesign, information architecture, and content migration
  • Performance, accessibility, and Core Web Vitals improvements
  • Emergency recovery for broken or compromised WordPress sites

Explore WordPress Development Services or learn about our Website Redesign process.

WooCommerce Development
That Protects Revenue

A WooCommerce store can appear online and healthy while a small checkout problem quietly costs money. A payment field may fail only on certain devices. Shipping rules may reject valid addresses. Subscription renewals may stop processing. Order emails may disappear, or a slow product page may send customers away before they ever reach the cart.

We treat WooCommerce as a live business system rather than a collection of product pages. That means looking at the complete purchasing path—products, search, cart, checkout, payments, taxes, shipping, inventory, subscriptions, transactional email, fulfillment, and the integrations surrounding them.

  • Checkout-flow cleanup to reduce friction and abandoned carts
  • Payment gateway, shipping, tax, and fraud-prevention integrations
  • Subscription, membership, wholesale, and recurring-order systems
  • Product, category, cart, and checkout performance tuning
  • Inventory, fulfillment, ERP, CRM, and accounting integrations
  • Plugin conflict diagnosis and custom WooCommerce development
  • Monitoring and troubleshooting for failed transactions and renewals

View WooCommerce Development Services.

Magento Engineering and
Speed Optimization

Magento is powerful, but it is not forgiving. When extensions, custom code, caching, the database, or the hosting environment are not working together properly, the result can be a slow storefront, an unstable backend, failed deployments, and an infrastructure bill that keeps climbing without solving the underlying problem.

Our Magento work is grounded in diagnosis. We trace performance problems through the application and server stack, resolve extension conflicts, apply security updates, stabilize custom code, and design caching and infrastructure around the store’s real workload.

  • Magento development, upgrades, and extension troubleshooting
  • Full-page caching, Redis, Varnish, and CDN configuration
  • Database, indexing, cron, queue, and backend performance work
  • Security patches and vulnerability remediation
  • Custom integration and checkout troubleshooting
  • Infrastructure planning, migration, and high-availability consultation

Explore Magento Development Services or Magento Speed Optimization.

Maintenance, Security,
Hosting, and Support

Updates, backups, uptime checks, security monitoring, and performance reviews are not glamorous. They become very important, however, when a site is tied to real leads, orders, registrations, bookings, donations, or client trust.

Our maintenance work goes beyond clicking update and hoping for the best. We pay attention to the business functions behind the website: forms, checkout, scheduled tasks, integrations, transactional email, account areas, and the custom code that generic maintenance services often overlook.

  • Controlled WordPress core, theme, and plugin updates
  • Security monitoring, malware investigation, cleanup, and hardening
  • Off-site backups and practical disaster-recovery planning
  • Uptime, performance, and Core Web Vitals monitoring
  • Managed hosting and server-level troubleshooting
  • Ongoing developer support for fixes and improvements
  • Emergency assistance when a site is hacked, broken, or offline

Review WordPress Maintenance Plan Options.

AI Content, SEO,
and Digital Growth

A reliable website still has to reach the right people and help them take the next step. We connect technical development with search strategy, content systems, analytics, and conversion work so improvements to the website also support measurable business goals.

Our approach to AI-assisted content is deliberately practical. We use automation where it improves research, organization, consistency, and publishing efficiency, while keeping strategy, factual review, brand judgment, and final editorial control in human hands. The goal is a durable content system—not a flood of generic pages.

  • Technical SEO audits and prioritized implementation
  • Topic architecture, content hubs, and internal-linking systems
  • AI-assisted research, briefs, drafting, and editorial workflows
  • Structured data and content prepared for search and AI discovery
  • Search visibility, analytics, and conversion tracking
  • Content strategy and digital marketing tied to business outcomes

Explore AI Content & SEO Systems or learn about our SEO & Digital Marketing Services.

One Team for Code, Hosting,
and Support

When a website breaks, the hosting company often blames the developer. The developer blames a plugin. The plugin company blames the server. Meanwhile, your team is left coordinating several vendors while the actual problem remains unresolved.

Watermelon can manage the application, custom code, integrations, security, and hosting environment together. That gives us a clear view of the entire stack and removes the gaps where recurring problems tend to hide.

We are especially comfortable inheriting complicated sites built by someone else. Our first job is to understand what is there—not to condemn it. We identify the urgent risks, separate them from the merely untidy parts, and establish an improvement plan that respects the business’s priorities and budget.

For clients who host with us, we use high-performance LiteSpeed environments configured specifically for the WordPress, WooCommerce, and Magento sites our team manages. When more capacity is genuinely needed, we will say so. But we will not recommend a larger hosting bill simply to avoid diagnosing inefficient code.

One accountable engineering team. Fewer handoffs. Faster answers.

Web Development & Support FAQs

What kinds of websites does Watermelon Web Works support?

We specialize in WordPress, WooCommerce, and Magento websites, particularly sites that have become important to business operations or technically difficult to manage. We also build custom web applications and integrations when an off-the-shelf plugin is not enough.

Do you work on websites built by other developers or agencies?

Yes. Most of the websites we support were originally built by someone else. Some are well organized; others have accumulated years of plugins, custom code, emergency repairs, and several developers’ approaches. We begin by understanding the existing system, identifying the real risks, and creating a practical path forward.

Can you fix a website without rebuilding it?

Often, yes. A focused repair, performance cleanup, plugin replacement, or code refactor can be more sensible than a full rebuild. If the design, technology, or content structure has genuinely reached the end of its useful life, we will explain why a redesign may offer better long-term value.

Do you provide both project work and ongoing support?

Yes. We handle defined projects such as redesigns, integrations, migrations, performance work, and custom development. We also provide ongoing maintenance, hosting, security, and developer support for businesses that want a technical team familiar with their site.

Can you help with a slow WordPress, WooCommerce, or Magento site?

Yes. We investigate the actual bottleneck rather than installing another speed plugin and hoping for the best. Depending on the site, that may involve database queries, PHP code, extensions, third-party scripts, images, caching, cron jobs, external APIs, or the hosting environment.

Can you build or repair custom integrations?

Yes. We work with CRMs, ERPs, payment processors, shipping services, accounting systems, email platforms, inventory systems, scheduling tools, donation platforms, and custom APIs. We can build new integrations or diagnose existing connections that fail silently or behave unreliably.

Do you offer website security and hack recovery?

Yes. We investigate compromised sites, remove malicious code, identify the likely entry point, and harden the system against a repeat incident. We also provide ongoing security monitoring, backups, update management, and recovery planning.

Do we have to move our website to your hosting?

No. We can work in many established hosting environments. If the current host is reliable and appropriate for the site, there may be no reason to move. If hosting limitations are contributing to outages, poor performance, or security problems, we will explain what we found and recommend practical options.

Where is Watermelon Web Works located?

Our team is based in Portland, Oregon, and we work with businesses throughout the United States. Portland-area clients can meet with us locally, while most development and support work is handled efficiently online.

How do we get started?

Contact us with a short description of the website and the problem or opportunity you are trying to address. We will ask enough questions to understand the situation, review the site when appropriate, and recommend a sensible next step without burying you in technical jargon.

Have a website that needs a capable technical team?
Tell us what is going on or call (971) 645-4352 to speak with a developer.

What Our Clients Say

4.7
Based on 19 reviews
OMS Anita profile picture
OMS Anita
2 years ago
Watermelon Web Works has been incredible to work with. They are patient, understanding, and quick to answer any questions (or emergencies) you might have. After switching over to them to help re-vamp our online retail store, we hired them to build our wholesale website as well. I can't recommend them enough - Thank you team!
Garrett Lister profile picture
Garrett Lister
2 years ago
Jared and the watermelon team were great - they quickly interpreted our website needs and designed a wonderful site. The project management site worked great to keep track of project.
N B profile picture
N B
3 years ago
My previous web developer who I was very happy with retired and I was pretty sad about it because it seems now days it is hard to hire a web developer close by with a good set of skills who is interested in helping small business at reasonable prices. Then I found Watermelon and I have been very happy. They are responsive, are able to solve problems, and work at reasonable prices.
Dark Star Magick profile picture
Dark Star Magick
3 years ago
We hired Watermelon to help us with our website. They were very thorough and took the time to explain in layman's terms what they were doing and how we could improve SEO and site functionality. We will definitely be back for future website needs!
Astoria Column profile picture
Astoria Column
3 years ago
Great work and amazing service! We're a non-profit, and our priorities are always focused on maintaining the Astoria Column. We had a website built by someone else a few years ago, but without regular updating and maintenance, sections of our site were no longer functional. Joanna and the rest of the team came in and had everything working within a week and it's been smooth sailing since then!
Ben Harris profile picture
Ben Harris
7 years ago
Watermelon has been a fantastic web development partner. Through every phase of our project they have always been 100% responsive to our requests and have always provided highly knowledgeable, creative, prompt, and personable team members to work with. As a financial institution we’re always concerned about the security and maintenance or our website and Watermelon has always provided the appropriate resources in order to meet and/or exceed our compliance and security requirements. We would surely refer them to any business associates looking for a qualified WordPress web designer in the future. – Denali Federal Credit Union
Watermelon Web Works did a great job creating a custom shopping cart page for our firm. Gavynn in particular was especially helpful and responsive. We appreciated the upfront costs and the technical competency of Watermelon Web Works and would not hesitate to work with the people there again.
Kim Markle profile picture
Kim Markle
8 years ago
Our company has been working with the Watermelon team for more than 10 years to help build and grow our website and customer portal. They are not only extremely talented and responsive, but are continuously looking for ways for us to enhance our current website. They are consistent, provide excellent customer service and really know what they are doing. Highly recommend!
Rick Brodner profile picture
Rick Brodner
9 years ago
I cannot say enough good things about Watermelon. They are terrific communicators, highly competent coders, and really, really nice people. They were instrumental in helping us to assemble a very usable, easily maintainable website for our organization. They' have demonstrated great flexibility in accommodating our evolving needs. They have been highly responsive to any technical issues, typically resolving them in less than 4 hours. Watermelon Web Works will make your organization better, and your CFO/Treasurer will be happy when they see the bill - what more can you ask for?