Customer Support Ticket System with WordPress: WSDesk – WordPress

WordPress is an incredibly powerful and ready to use content management system right out of the box.  What really sets it apart though, is that its code infrastructure creates a basic framework that makes it easy to add additional functionality via plugins.  Add this to the enormous popularity of WordPress, and you create an environment where thousands of brilliant minds are working to create plugins to perform an ever expanding list of functionality for WordPress users.  Event management, learning management systems, forums, and of course eCommerce are just a small sampling of what WordPress is capable of when you pair it with the right combination of these wonderful plugins.  More recently, a growing number of development teams have been working on an exciting new tool:  support ticketing systems built on the WordPress framework.  In our experience the most robust among these is WSDesk.

Managing links on your WordPress site – SEO Tips

Web links were probably the first feature of the internet that made is stand out from other media. The ability to click on a word and be referred to another document with more information about the topic remains a very powerful concept. Search engines still use links as one of the primary tools to understand and rank your website. Here are some thoughts on how to make the links on your site work to your advantage.

Using WordPress for donation, invoice, and event payments – E-commerce

Did you know you do not need to have an ecommerce site with an online store to collect payments from your customers? You might be a part of a charitable organization that just wants to collect donations, or a small business that would like to offer customers the ability to pay a bill online. Or you might be organizing an event and would like people to register and collect entry fees. All that is possible using your existing WordPress site without setting up an online store. Here are some simple steps to follow.

Converting an Access Database to WordPress

Access Database WordPress

Microsoft Access databases, along with the Backstreet Boys, Sony Discman and Beanie Babies were everywhere in the late 1990’s and early 2000’s. Convenient and easy to use, Access became the data bedrock of many small businesses. Fast forward to 2021, and many small businesses and nonprofits have seen the need to leave them Backstreet Boys behind and adapt to the modern era. After all, data often becomes more useful (and easier to manage) when it can be integrated across an organization. WordPress is versatile and powerful enough to do just that, and to automate some functions that used to be manual in Access.

Handy Free Online Tools for the WordPress Website Hobbyist

WordPress Website Hobby

One of the many wonderful things about WordPress is that its barriers to entry are very low.  Anyone willing to roll up their sleeves and spend a bit of time viewing YouTube tutorials can build up a site themselves using the many available WordPress themes and plugins and create and manage their own content.  While we certainly recommend working with a professional team whenever adding new features/plugins to a site (especially when needing to modify code), and we recognize that not everyone has the time or disposition to take on the work themselves, we also know there are those who like a “hands on approach” to their website, and for those we present you with a list of useful tools and resources to help along the way.