Privacy Policy – Watermelon Web Works

Effective Date: July 2, 2026

Watermelon Web Works, LLC respects your privacy. This Privacy Policy explains what information we collect through our website, client portal, contact forms, and related services, and how we use and protect that information.

This policy applies to watermelonwebworks.com and related Watermelon Web Works websites, forms, and client-facing systems.

Information We Collect

We collect information in a few basic ways.

Information You Provide to Us

When you contact us, request a quote, submit a support request, become a client, pay an invoice, or communicate with us, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Company or organization name
  • Website URL
  • Billing or account information
  • Project details
  • Messages, support requests, and other information you choose to provide

We use this information to respond to you, provide services, manage projects, process billing, and support our clients.

Website and Security Information

Like most websites, our systems may automatically collect limited technical information when you visit our website, such as:

  • IP address
  • Browser and device information
  • Pages visited
  • Referring website
  • Date and time of visit
  • Basic server logs and security logs

We use this information to maintain website security, diagnose technical issues, prevent abuse, and understand general website activity.

Cookies and Similar Technologies

Our website may use cookies or similar technologies for basic site functionality, security, analytics, or user experience.

We do not use cookies to sell your personal information. We also do not intentionally share personal information for cross-context behavioral advertising.

If we use non-essential analytics, advertising, embedded media, or third-party tracking technologies, we will work to disclose those tools appropriately and, where needed, provide choices regarding their use.

Embedded Content and Third-Party Services

Some pages may include embedded content or links from third-party services, such as videos, maps, reviews, social media platforms, payment processors, scheduling tools, analytics providers, spam-prevention tools, or client portal systems.

Third-party services may collect information according to their own privacy policies. We do not control the privacy practices of those third parties.

Where practical, we limit unnecessary third-party tracking and avoid loading non-essential third-party tracking technologies unless they are needed for a legitimate business purpose.

How We Use Information

We use information to:

  • Respond to inquiries
  • Provide website, hosting, development, maintenance, and support services
  • Manage client accounts and projects
  • Process billing and payments
  • Improve our website and services
  • Protect our systems from spam, abuse, security threats, and fraud
  • Comply with legal, accounting, and contractual obligations

How We Share Information

We do not sell personal information.

We may share information with trusted service providers when needed to operate our business, such as hosting providers, email systems, payment processors, project management tools, spam-prevention tools, security services, analytics services, and professional advisors.

We may also disclose information if required by law, legal process, or to protect our rights, clients, systems, or business.

Client Websites and Services

Watermelon Web Works provides website design, development, hosting, maintenance, and related technical services for clients.

When we work on a client’s website or systems, we may process information on behalf of that client. In those cases, the client is generally responsible for its own privacy policy, legal compliance obligations, and instructions regarding how personal information should be collected, used, retained, or deleted.

We provide technical implementation and support, but we do not provide legal advice or certify legal compliance with privacy laws.

Data Retention

We keep information only as long as reasonably necessary for the purpose for which it was collected, including to provide services, manage client relationships, maintain business records, resolve disputes, and comply with legal or accounting obligations.

Contact form submissions and support communications may be retained for business and service history purposes unless deletion is requested and we are legally or contractually able to delete them.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information that we maintain about you, subject to legal, contractual, security, and business recordkeeping requirements.

You may also ask us to stop sending non-essential communications.

California Privacy Notice

Depending on the nature of your relationship with us and applicable law, California residents may have certain privacy rights regarding access, correction, deletion, portability, and opting out of the sale or sharing of personal information.

Watermelon Web Works does not sell personal information and does not intentionally share personal information for cross-context behavioral advertising.

Where legally required and technically feasible, we will honor applicable browser-based opt-out preference signals, such as Global Privacy Control.

To make a privacy request, please contact us using the information below.

International Visitors

Watermelon Web Works is based in the United States and primarily provides services to U.S.-based clients. If you access our website from outside the United States, you understand that your information may be processed in the United States.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

Security

We use reasonable technical and organizational measures to protect information. However, no website, hosting environment, email system, or internet transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above.

Contact Us

Watermelon Web Works, LLC
Portland, Oregon
Email: projects@watermelonwebworks.com
Website: https://www.watermelonwebworks.com/

What Our Clients Say

4.7
Based on 19 reviews
OMS Anita profile picture
OMS Anita
2 years ago
Watermelon Web Works has been incredible to work with. They are patient, understanding, and quick to answer any questions (or emergencies) you might have. After switching over to them to help re-vamp our online retail store, we hired them to build our wholesale website as well. I can't recommend them enough - Thank you team!
Garrett Lister profile picture
Garrett Lister
2 years ago
Jared and the watermelon team were great - they quickly interpreted our website needs and designed a wonderful site. The project management site worked great to keep track of project.
N B profile picture
N B
3 years ago
My previous web developer who I was very happy with retired and I was pretty sad about it because it seems now days it is hard to hire a web developer close by with a good set of skills who is interested in helping small business at reasonable prices. Then I found Watermelon and I have been very happy. They are responsive, are able to solve problems, and work at reasonable prices.
Dark Star Magick profile picture
Dark Star Magick
3 years ago
We hired Watermelon to help us with our website. They were very thorough and took the time to explain in layman's terms what they were doing and how we could improve SEO and site functionality. We will definitely be back for future website needs!
Astoria Column profile picture
Astoria Column
3 years ago
Great work and amazing service! We're a non-profit, and our priorities are always focused on maintaining the Astoria Column. We had a website built by someone else a few years ago, but without regular updating and maintenance, sections of our site were no longer functional. Joanna and the rest of the team came in and had everything working within a week and it's been smooth sailing since then!
Ben Harris profile picture
Ben Harris
7 years ago
Watermelon has been a fantastic web development partner. Through every phase of our project they have always been 100% responsive to our requests and have always provided highly knowledgeable, creative, prompt, and personable team members to work with. As a financial institution we’re always concerned about the security and maintenance or our website and Watermelon has always provided the appropriate resources in order to meet and/or exceed our compliance and security requirements. We would surely refer them to any business associates looking for a qualified WordPress web designer in the future. – Denali Federal Credit Union
Watermelon Web Works did a great job creating a custom shopping cart page for our firm. Gavynn in particular was especially helpful and responsive. We appreciated the upfront costs and the technical competency of Watermelon Web Works and would not hesitate to work with the people there again.
Kim Markle profile picture
Kim Markle
7 years ago
Our company has been working with the Watermelon team for more than 10 years to help build and grow our website and customer portal. They are not only extremely talented and responsive, but are continuously looking for ways for us to enhance our current website. They are consistent, provide excellent customer service and really know what they are doing. Highly recommend!
Rick Brodner profile picture
Rick Brodner
9 years ago
I cannot say enough good things about Watermelon. They are terrific communicators, highly competent coders, and really, really nice people. They were instrumental in helping us to assemble a very usable, easily maintainable website for our organization. They' have demonstrated great flexibility in accommodating our evolving needs. They have been highly responsive to any technical issues, typically resolving them in less than 4 hours. Watermelon Web Works will make your organization better, and your CFO/Treasurer will be happy when they see the bill - what more can you ask for?